Frequently Asked Questions
Everything you need to know about Magnetix AI home solutions.
What is Magnetix AI and how does it work?
Magnetix AI specializes in smart, magnetic-integrated home organization and decor solutions that use artificial intelligence to optimize space efficiency and aesthetic flow in modern living environments.
How long does shipping take for domestic orders?
Standard shipping typically takes 3-5 business days. Once your order is processed, you will receive a tracking number via email to monitor your package's journey to your doorstep.
What is your return policy?
We offer a 30-day satisfaction guarantee. If you are not completely happy with your purchase, you can return it in its original packaging for a full refund or exchange.
Are Magnetix AI products safe for all wall types?
Yes, our mounting systems are designed to be non-invasive and safe for drywall, wood, and tile. We provide specific adhesive or hardware kits depending on your surface requirements.
Do you offer international shipping?
Currently, we ship to North America, Europe, and Australia. Shipping rates and delivery times vary by destination and are calculated at checkout.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.